British Airways says Heathrow check-in problem resolved (IAG)

The technical fault has sparked huge delays and queue at London's two biggest airports- Heathrow and Gatwick

The technical fault has sparked huge delays and queue at London's two biggest airports- Heathrow and Gatwick

There was a problem with the airline's check-in system earlier which has now been resolved.

Disruption was reported this morning by passengers - who described scenes as "total chaos".

"We're now experiencing system issues at the airport and we're trying to resolve this as quickly as possible", the airline told angry passengers on Twitter.

BA said it was having to use a manual check-in process which takes longer than the computerised system.

One tweeted: 'T5 is absolute carnage with systems down!

Some travellers said they missed their flights due to the IT meltdown, which comes just two months after the airline was forced to cancel more than 670 flights due to another systems failure.

"Very unhappy customers left right and centre", she added. "Didn't even have baggage to check in". We are sorry for the temporary check-in problems which caused some delays for our customers first thing this morning.This issue is now resolved and our staff are working flat out to help customers get away on their holidays.

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