New Box Skills Uses AI to Extract Key Image, Audio, Video Content

Image Credit Box

Image Credit Box

Demonstrating three skills - Audio Intelligence, Video Intelligence and Image Intelligence, leveraged across Microsoft Azure, Google Cloud and IBM Watson, the company was able to show how the rise in unstructured data had left a massive gap between available information and interpretable information.

Another skill, Video Intelligence (pictured at top), uses Microsoft Corp.'s Cognitive Services to do transcriptions and detect topics and people to make quick sense of videos without manual viewing. A third one, Audio Intelligence, uses IBM's Watson AI technology to create text transcripts from audio that can be searched and used in other ways. That's a pitch Box needs to resonate with more customers, since it faces rampant competition from Dropbox Inc., Google Inc. and many others that offer cheap file storage.

Bring Box cloud content management capabilities to their own applications to quickly build engaging digital experiences with content for their employees, customers and partners. Image detects individual objects and concepts in image files, captures text through optical character recognition (OCR), and automatically adds keyword labels to images so companies can easily build metadata in their image catalogs.

Cloud storage vendor Box has launched a new Skills framework that will deliver intelligence into its enterprise file management solutions.

Several examples were on show, such as a skill combining IBM Watson's Speech to Text and Natural Language Understanding services to process customer service recordings and either surface priority issues or identify product names to generate either positive or negative customer responses.

Artificial Intelligence, the new Swiss Army knife of the tech world, is now being added to the Box platform for content collaboration.

The Box Skills Kit lets developers create their own machine learning tools or to chain together multiple skills into a single process.

Also this week, Box said that Box using Azure will be generally available on November 1, delivering Box Cloud Content Management using Microsoft Azure storage services. Box believes that Feed users should be able to see real time updates on content they are collaborating on, such as the most recent edits or comments. And in January, it revamped its three-year-old Notes real-time document creation and sharing tool. During its second fiscal quarter reported in August, some 60 percent of the 39 six-figure new deals worth over $100,000 that it struck with new customers included new products, according to the company.

"Each of these skills does help Box become more of a 'destination, versus just a place where files are stored", Lepofsky said.

Box Skills will go into public beta early in 2018, with a full rollout later in the year.

Box hasn't provided any pricing information for Box Skills.

The company also showed off Box Graph, which it describes as a network of content, relationships and activities meant to power new experiences for individuals and enterprises.

The Image Recognition leveraging Google Cloud is already available in beta, whilst Box Graph's Feed will be available for Box users in 2018.

Box said it expects to provide other applications from Graph, such as search, personalized file and app recommendations and security services such as threat detection.

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