GameStop Pauses Its Unlimited Used Games Service

GameStop halts its unlimited used game rental program

GameStop halts its unlimited used game rental program

The spokesperson specified that the roll out was being paused due to "program limitations". GameStop is offering a full refund and letting players pick out one pre-owned game for free, which sounds like a pretty solid way to apologize.

According to GameStop staff speaking with Kotaku, the company told employees yesterday to pull down all signage relating to the program and store them in their backrooms. It was a decent way to incentivize going to GameStop rather than just downloading all of your games.

The PowerPass program was originally set to cost $60, and allow customers to check out a used game, play it as much as they wanted, and return it to swap for another title as many times as they wanted in the six-month period. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", GameStop told Kotaku.

Don't worry if you've already bought a PowerPass subscription, though. GameStop has not given any indication as to if or when the service will be restored, but since the company statement uses the word "temporary", it seems as though they will try to bring it back at some point. At the end of the six months, customers would be allowed to keep one of the games they had rented during that timespan.

For now, buying games at GameStop requires old-fashioned monetary exchange. In fact, GameStop has given no indication when or if PowerPass will be resuscitated.

It's understandable for a new program to experience hiccups as it approaches its launch - that's what soft launches are for, after all.

Revealed only a couple of weeks ago, video game retailer GameStop has announced that its unlimited used games program has been temporarily halted.

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