Most Owners Still in Love with Their Three-Year-Old Vehicles, JD Power Finds

Most Owners Still in Love with Their Three-Year-Old Vehicles, JD Power Finds

Most Owners Still in Love with Their Three-Year-Old Vehicles, JD Power Finds

"For the most part, automotive manufacturers continue to meet consumers' vehicle dependability expectations", J.D. Power vice president of global automotive Dave Sargent said in a press release.

Owners of three-year-old Lexus vehicles experienced 99 problems per 100 units, according to the report.

Consumers who purchased a new vehicle in 2015 and are still driving them gave their rides high marks, with overall dependability rising by nine percent, the first increase since 2013. In particular, the Kia Rio was the leader in the small auto category. To put that into perspective, that would be a near industry-leading number if it were measuring brand new vehicles. Porsche ranks second with 100 PP100. The two mainstream marques have been challenging traditionally more reliable luxury brands in recent years.

For more information about the 2018 U.S. Vehicle Dependability Study, visit http://www.jdpower.com/resource/us-vehicle-dependability-study. The worst performers were Chrysler, Land Rover, Fiat, Jeep and Cadillac.

Other findings in the study included Fiat being identified as the most improved brand, with its owners reporting 106 fewer problems per 100 cars over 2017 than they did over 2016.

The increasing reliability of older models could mean a downturn in new vehicle sales in 2018.

"The Chrysler Brand's ranking is primarily attributed to a launch year of the Chrysler 200, which is no longer in production".

Infiniti, Nissan's luxury brand, also had reason to crow, posting the biggest improvement in rank, moving from 29 to 4 this year, among the 31 brands included in the latest Vehicle Dependability Study. Dodge and Nissan also earn their best rankings ever. The Rio ranked highest, with a score of 103 PP100.

Toyota Motor Corporation models receive six of the 19 segment awards, the most for an individual corporation in the study. The Lexus CT, Lexus ES, Lexus GS, Lexus RX, Toyota Prius and Toyota Tacoma all earn category awards in the 2018 VDS.

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