OCS warns customers of data accessed in Canada Post breach

OCS warns customers of data accessed in Canada Post breach

OCS warns customers of data accessed in Canada Post breach

The privacy of 4,500 Ontario Cannabis Store customers was breached through what the online retailer says was a weakness in Canada Post's tracking website, the Toronto Sun has learned.

In a letter sent to the customers on Wednesday, the OCS said it was notified by Canada Post on November 1 that the data for two per cent of customer orders, or about 4,500 orders, had been accessed by an individual.

A spokeswoman for the federal privacy commissioner said Canada Post has notified the office of the incident and they have been in touch with the Ontario office.

"Since Nov. 1, the OCS has worked closely with Canada Post to identify the cause of this issue and to prevent any further unauthorized access to customer delivery information", the OCS said.

"We are pleased that OCS has notified their customers of the issue and will continue to work together to provide customers with assurance that this is being fully addressed", the statement from Canada Post reads.

A spokesman for Canada Post would not say when the individual let the postal service know he had accessed the information.

Names of the people who made the orders were not obtained, if they were not the same as the people who signed for delivery, according to the OCS.

The OCS said the orders accessed represented about 2 per cent of all licensed transactions completed in the province since the drug was legalized three weeks ago.

Further, OCS.ca was not compromised, according to the crown corporation.

"We have also shared with OCS that we are confident that the customer who accessed the information only shared it with Canada Post and deleted it without distributing further". In a statement, Canada Post said it had been working with the OCS since last Thursday and has now fixed the problem. Beamish praised the cannabis store for notifying people about the breach and going public. In this instance, he said, it appears Canada Post took the position that it was a vendor to the OCS and, thus, the responsibility to notify the affected customers lay with the provincial outlet.

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